Delivery Information
At Dresses Store, we understand that timely delivery is crucial to your shopping experience. Whether you’re preparing for a special occasion or simply updating your wardrobe, we strive to ensure that your order reaches you as quickly and efficiently as possible.
Shipping Options
We offer two convenient shipping options to cater to your needs:
- Standard Shipping: For those who need their items sooner, we use DHL or FedEx. Your order will be processed within 1-2 business days, and delivery typically takes 10-15 days after dispatch. The shipping fee is $12.95.
- Free Shipping: For orders over $50, we offer free shipping via EMS. Delivery times for this option are 15-25 days after dispatch.
Global Reach
Our products are available to customers worldwide, with the exception of a few remote areas in Asia and other regions. No matter where you are, we aim to bring our elegant and stylish dresses, wedding gowns, swimwear, dance costumes, and holiday outfits right to your doorstep.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. During peak seasons, processing times may slightly increase, but we always strive to keep delays to a minimum.
Tracking Your Order
To keep you informed, we provide tracking information for all orders. You can easily monitor the status of your shipment and know exactly when to expect your package.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please ensure the item is in its original condition with all tags attached.
Customer Support
Our dedicated customer service team is always here to assist you with any questions or concerns regarding your order. Feel free to reach out to us at [email protected].
Thank you for choosing Dresses Store. We look forward to serving you and helping you find the perfect outfit for every occasion.