Terms and Conditions

1. Introduction

Welcome to Dresses Store! These Terms and Conditions govern your use of our website, www.girlsdresseshop.com, and your purchase of products from us. By accessing our website and making a purchase, you agree to these terms. Please read them carefully.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information during the registration and checkout process.
  • Use the website only for lawful purposes and not engage in any activity that could harm the website or its users.
  • Not attempt to gain unauthorized access to any part of the website or its systems.
  • Comply with all applicable laws and regulations.

3. Product and Service Description

We offer a variety of products including dance costumes, dresses, holiday costumes, swimwear, and wedding dresses. All products are described as accurately as possible on our website. However, slight variations in color or design may occur due to differences in screen settings.

We strive to provide high-quality products and services. If you have any questions about a product, please contact us at [email protected] before making a purchase.

4. Order and Payment Terms

4.1 Order Processing

All orders are processed within 1-2 business days after payment confirmation. During peak seasons or holidays, processing times may be slightly longer.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Shipping

We offer two shipping options:

  • Standard Shipping: Delivered via DHL or FedEx, typically taking 10-15 business days after dispatch. Shipping fee is $12.95.
  • Free Shipping: Available for orders over $50, delivered via EMS, typically taking 15-25 business days after dispatch.

We ship globally, excluding certain remote areas and parts of Asia. If you are unsure whether we deliver to your location, please contact us.

5. Returns and Exchanges

5.1 Eligibility

To be eligible for a return or exchange, the item must be in its original condition, unworn, unwashed, and with all tags attached. Returns and exchanges are accepted within 15 days of receiving your order.

5.2 Non-Returnable Items

Due to hygiene reasons, the following items cannot be returned or exchanged:

  • Swimwear
  • Holiday Costumes

5.3 Returns and Exchanges Process

To initiate a return or exchange, follow these steps:

  1. Contact us at [email protected] with your order number and details of the item you wish to return or exchange.
  2. Receive instructions from us on how to proceed, including the return address.
  3. Package the item securely in its original packaging with all original tags and accessories.
  4. Ship the package to the provided address using a trackable shipping method.
  5. Once we receive and inspect your returned item, we will notify you of the approval or rejection of your return or exchange request.

5.4 Refunds

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Shipping costs are non-refundable.

5.5 Exchanges

If you wish to exchange an item for a different size or color, please indicate this in your return request. Shipping costs for exchanges will be covered by the customer, unless the exchange is due to a defect or error on our part.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Dresses Store and is protected by international copyright laws. You may not use, reproduce, or distribute any content from this website without our prior written permission.

7. Limitation of Liability

Dresses Store shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. Our total liability to you for any claim arising from your use of our website or products shall not exceed the amount you paid for the product in question.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be resolved in the courts of Nashville, Tennessee.

9. Contact Information

If you have any questions or need further assistance, please contact us at:

Email: [email protected]

Address: 1257 John Street, Nashville, US 37210